First, identify roofers to consider
- Get local referrals from friends, family and neighbors. If possible, choose a contractor from your community
- Research Better Business Bureau (BBB) ratings. Check out what other homeowners have report to the Better Business Bureau at bbb.org.
- Check for manufacturer certification. GAF annually verifies contractor licenses (where required), insurance and years in business before granting the factory-certified designation.
When you choose a GAF factory-certified roofing contractor*, you know you’re getting the best in the business. Only 2% of roofing contractors in North America are GAF Master Elite®, a certification they renew every year. Plus, every GAF-certified contractor offers superior protection with the GAF Lifetime Roofing System, and have access to enhanced warranties, backed by GAF. This certification requires the contractor to be:
Properly insured & licensed
For your protection, so you can rest easy knowing you’re covered.
$1M+ Liability Insurance
State licensed where required and applicable
Reputable & trustworthy
With a track record for providing quality roofing services in your community.
Good standing with the Better Business Bureau
Good credit rating per Experian
Up to date on the latest technology and practices, ensuring expert installation.
GAF trained and certified
High property owner job satisfaction ratings
Able to offer the strongest GAF warranties
Narrow down your choice
With referrals from friends and neighbors, online searches and ads for roofing companies, you may be starting with a small list of companies. A phone call with a set of good questions will help you narrow it down.
Questions to ask on the phone
Where are you located?
Choosing someone from your community improves their ability to quickly address issues that may arise during or post installation
How long have you been in business?
Choosing an established company can help ensure upfront quality and back-end support
Are you certified by manufacturers?
GAF annually verifies contractor licenses (where required), insurance and years in business before granting the factory-certified designation. As a matter of fact, only 2% of roofers in the U.S. qualify to be recognized as GAF Master Elite™ Contractors
Can you provide references?
You can request references and addresses of recently completed projects, to see their work. It’s also a good idea to check reviews online (Google, Better Business Bureau, etc.)
Are you properly licensed and insured?
GAF requires factory-certified roofers to carry at least $1M in liability insurance, workman’s compensation and state licensing where required
How are you adjusting to social distancing guidelines?
Ask about their end to end process and how they will deliver an accurate estimate and high-quality installation without entering your home
What is your workmanship warranty?
While the manufacturer of the roofing materials typically offers a warranty on the products (no matter who installs your roof), the roofing contractor will typically offer its own warranty on the workmanship. Most workmanship warranties offered by individual roofing contractors last for one year or more. A Master Elite® contractor can offer enhanced warranties, backed by GAF, which cover both the GAF Products and workmanship.